Welcome to Livescribe Customer Support!

The Livescribe Customer Service mission is to solve customer issues by delivering high quality solutions that enable you to use Livescribe products to enhance your productivity, knowledge and creativity. By visiting this page, you can stay updated with announcements, get answers from the community and share your feature suggestions with us.

Follow us on Twitter @Livescribe_Srvc for tweets about operations, updates, service interruptions, critical bugs and useful tips.

You can also submit a request or send us an email at cs@livescribe.com.

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New User
Congratulations on your new Livescribe wifi smartpen! With your new Livescribe smartpen, you can:
  • Wirelessly send your recorded notes and audio to your Evernote account
  • Enjoy 500MB of upload capacity to Evernote per month (roughly 70 hours of recorded audio)
  • Using Evernote, quickly search and share your notes on nearly any device
  • Click on any area of the pencast for automatic playback
  • Easily share by sending a link to your pencast
Software Downloads
Software and Reference Documents Downloads
Helpful Solutions


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