Knowledge Base and Forums/Livescribe Forums/Livescribe Desktop (Windows)

Livescribe & Windows 8

Mark Stanley
posted this on May 17, 2012 03:43

Under Windows 8, the connectors for making pdf's do not appear on Livescribe Desktop

 

Comments

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Priscilla
Livescribe

Hi Mark,

Livescribe Desktop is currently not supported on Windows 8 as it has not yet been officially released.

Best,

Priscilla

May 17, 2012 22:38
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Janet

Hi Mark, you might be able to print them as Adobe PDF and send those files to wherever you want. Works fine for me (Windows 8 user).

May 18, 2012 04:14
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Todojo

Now that developer tools have been out for some time for Windows 8, has there been any progress? I cannot use any Livescribe Connect features in Windows 8. I know Windows 8 won't come out for another month or two, but can't Livescribe begin work before "officially" released?  I cannot port any of my notes over to Onenote within Windows 8; the "print to pdf" option makes me lose all the text search-ability and editing features.

August 29, 2012 04:58
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Giorgio

Hi all!

You can use perfectly Livescribe Desktop on Windows 8 (RTM) by installing it with W7 compatibility:

  • download the installer from Livescribe.com
  • right click on it, Properties
  • Compatibility, Compatibility mode
  • Select "Run this program in compatibility mode for" and select "Windows 7"
  • OK
Now simply install it and enjoy Livescrive Descktop!
September 06, 2012 02:12
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Priscilla
Livescribe

Hi Giorgio,

Many thanks for posting your workaround.

Take care!

Priscilla

September 11, 2012 14:48
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Andriyko Duriyko

@Giorgio's suggestions only fixed installation of the software, but not it's functionality.

Things like exporting PDFs are not even present in the Livescribe Desktop, and a lot of operations just fail silently! (Like "Send page to..."  what does that do??). Integration with Evernote is nowhere to be found, since "Tools" -> "Connect Settings..." menu does not function.

 

Isn't it about time windows 8 was supported, it's been a year.

September 23, 2012 14:28
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Giorgio

@Andriyko 

To export PDFs just: right click on your block notes and choose: "send block notes to: computer" and choose PDF in the options!

If I click on Tools, Connect Settings it opens livescribe connect where I can set the Evernote options too.. and I can successfully send my scripts to evernote..

I attach a snapshot to show you that it works..

September 23, 2012 14:41
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Andriyko Duriyko

@Giogrio do you have something else installed? Some kind of addon?

For me nothing's doing. I can't get a window like you to popup. It just fails silently.

Did you install that .NET 3.5 as it asked you? I think I did. I'm going to give a restart a try...

September 23, 2012 14:51
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Andriyko Duriyko

Nope.. same thing. Doesn't work. Are you sure you have Windows 8 Release Preview, and not Developer Preview? I got RP, the latest one.

September 23, 2012 15:06
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Andriyko Duriyko

Oh, nvm, I guess RTM is the latest one...

September 23, 2012 15:07
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Giorgio

@Andriyko Yes I have the lastest version of Windows 8 (RTM), which is the final and stable version that you could buy on 26th October. I've got it in advance because I'm a programmer and I have a MSDN subscription with microsoft.

When you will get this final version of W8 simply download the livescribe desktop @ www.livescribe.com/install, select the compatibility mode for windows 7, run the installer and follow the steps. Don't remember to register your smartpen in order to get the benefits of livescribe connect premium free (if you have 4GB or 8GB smartpen).

Probably the Release Preview (and I guess the Developer Preview too) are not stable versions of Windows 8 and so some programs just crash..

September 24, 2012 00:35
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Andriyko Duriyko

@Giorgio Thanks, I'll guess I'll just wait for official release! And my other computer has Win7, so I'll use that instead.

 

One thing to note thought, is that Win8 has been very stable for me so far, both with DP and RP :)

September 24, 2012 07:15
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Peter Brooke

 Any update on this? I'm keen to upgrade my PC's to Win8 and Office 2013 but at the moment am being held back by livescribes lack of support.

October 29, 2012 01:01
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Priscilla
Livescribe

Hello All,

Livescribe Desktop is compatible with Windows 8 but not Office 2013.

Thank you for your patience!

Best,

Priscilla 

October 29, 2012 17:38
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Peter Brooke

Thanks Priscilla, do you know when Office 2013 compatibility will be coming?

October 30, 2012 01:22
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Jonyeo

Know Livescribe. Dont hold your breath unfortunately

February 19, 2013 03:32
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Michael Tucker

Livescribe: I am curious where you see your product being used. Based on your lack of interest in integrating with Microsoft technologies my assumption is with non-enterprise type consumers. I don't know if begging is necessary but I only see this oversight as a limitation to the growth and overall success of your company. Right now I would list your company in my top 10 companies that will not make it to 2015 like Sears, Groupon, and others who do not deliver a product o that people want. Get with the program. You have a good product, isn't it time to make it great! Start Supporting Microsoft technologies like Office, Windows 8. I won't even mention integration into Office 365, Based on my experience with your products and lack of support for Windows technologies, I don't expect you to understand.

February 20, 2013 17:54
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Giorgio

I agree with Michael. Livescribe should start to fully support windows 8 & office 365. The hardware improvements have made a very good product, stable and reliable. I cannot say the same for the software (livescribe desktop) : old, very slow, with lots of lacks and problems.

People want to have a software that has a quickly response. It's unbelievable that I have to wait up to 5 seconds to select with the mouse 50 livescribe-pages on a new quad-core computer.

It's time to invest in the software and make a competetly new up-dated version in modern interface with quick response and compatibility with the last software.

February 27, 2013 03:21
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Jonyeo

@Giorgio. Not going to happen with a new version of Desktop. They have moved everything to EverNote

February 27, 2013 08:04
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Thomas Sindt

Hello Livescribe, can anybody tell me, want is the plan to support windows 8 with office 2013/365?

Thanks

May 03, 2013 00:56
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Eric Vasbinder

Capturx is an alternative that actually seems serious about supporting Microsoft desktop environments. Unfortunately, their pens do NOT record audio, so you would lose out on that functionality.

But if audio is not necessary, they offer FULL OneNote and Windows compatibility including Office 2013 and Windows 8.

http://www.adapx.com/products/capturx-onenote

July 15, 2013 14:29
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Eldredge, Todd

Please get this working properly with Windows 8 and Office 2013. Some of us do not use or want Evernote.

August 12, 2013 07:34
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Jeff
Livescribe

Hi,

The only version of Win 8 that we do not support is RT.  If you do not have Win 8 RT and are having an issue please contact cs@livescribe.com.

Thank you,

Jeff

August 12, 2013 14:14
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Teresa Nguyen

Hello Jeff,

I am new to Windows 8. I just purchased the Echo SmartPen for school. I haven't opened it yet, because I later found the LiveScribe Desktop may not work to its full potential and certain prompts may not work...

Just so I am clear...I purchased the Surface Pro with Windows 8, therefore the Livescribe desktop should work to it's full potential. The "RT" you are referring to is the Surface RT operating system, correct?

THANKS!

August 15, 2013 21:19
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Jeff
Livescribe

Hi Teresa,

Yes, that is the version I am referring to.

Thank you,

Jeff

August 16, 2013 09:28