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85111 - Verifying Windows smartpen device driver installed

posted this on November 12, 2011 18:10

Issue / Question

85111 - How do I verify if my Windows smartpen device driver is installed correctly?

Solution / Answer

After installing Livescribe Helper (wifi smartpens) or Livescribe Desktop (Echo/Pulse smartpens), if you are having an issue with the software recognizing your smartpen please see 85121 - Windows - Smartpen not recognized by Livescribe Helper (wifi) or Livescribe Desktop (Echo/Pulse).

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