Also note that you can only transfer the Livescribe data folder from a 64-bit machine to another 64-bit machine or a 32-bit machine to another 32-bit machine. Data folders from 32-bit machines are not compatible with 64-bit machines - you would have to export data as .pencasts in this scenario and then import them into the new computer's Livescribe Desktop (see 80504 - ECHO/PULSE - Exporting pages and audio as a .pencast file using Livescribe Desktop).
To check your machine type:
Windows 8 - Press the Windows (between “Control” and “Alt”) and “X” key at the same time. Then select “Control Panel > System”. Windows 7/Vista/XP - Click on “Start”, right-click on “Computer”, and select “Properties”.
Look at “System type:” for the processor type - 64 or 32.
To transfer your existing data from Windows Computer #1 to Windows Computer #2:
NOTE: Make sure to follow the steps in the article above. In order to continue you must have the latest version of Livescribe Desktop installed on both machines before transferring your data.
On Computer #2 you will first need to make sure hidden folders are visible. To do so:
Click on the Windows “Start” button (Windows 8 - right-click in the lower left corner).
Select “Control Panel”.
Windows 8/7/Vista - From Category view click on “Appearance and Personalization” and select “Show Hidden Files or Folders” OR from Icons/Classic view double-click “Folder Options” and select the “View” tab. Windows XP - From Category View click on “Appearance and Themes” and double-click “Folder Options” OR from Classic View double-click “Folder Options” and select the “View” tab.
Under the “Hidden files and folders” section, if not already selected, select the radio button labeled “Show hidden files and folders” and click “OK”.
Now you can save the stored data folder from Computer #1 to Computer #2. To do so:
If installed and running, shut down Livescribe Desktop.
Windows 8 - Click the folder icon on the taskbar to open “File Explorer”. Windows 7/Vista/XP - Right-click on the Windows “Start” button and select “Open Windows Explorer” (7) / select “Explore” (Vista/XP).
Windows 8, 7, and Vista navigate to “C:\Users\your_windows_account_name\AppData\Local”. Windows XP navigate to “C:\Documents and Settings \your_windows_account_name\Local Settings\Application Data”.
If there is an existing “Livescribe” folder in this location, right-click on the “Livescribe” folder, select “Rename”, and rename your “Livescribe” folder to something else (for example “Livescribe - Old”. This way you can keep the new files as a backup in case you need to access them later).
Drag the “Livescribe” data folder from your removable storage device into the “Local” folder (Windows 8, 7, and Vista) or “Application Data” folder (Windows XP). If you are prompted with a “Confirm Folder Replace” option, PLEASE CLICK “No” AT THE PROMPT and go back to step 3. (above) to rename the “Livescribe” existing folder. Otherwise you will end up merging your old data folder with your new data folder which will corrupt the files.