Hi Jeff,

I had actually found a fairly comprehensive thread in the archived forum about this very issue, and that took me to that article. I did the fixes and tests suggested, and 4 pages of class notes from this morning worked absolutely perfectly. I was a bit more careful about the pressure I used as well.

Thank you!

Patrick

Hey Patrick,

What thread in the archived forum did you find about this issue?

I have a Pulse pen and it was working fine but suddenly my handwriting looks like I never pick up the pen tip or like I'm writing during an earthquake. 

I checked the FSR but it appears to be working fine.

Thanks, I've submitted a request.

The dark red LED used to illuminate the paper can be easily "seen" when imaged using a mobile phone or any other camera as these are much more sensitive in infrared. But careful, only tap next to the lens or better still press against an object, don't smudge your lens with ink by tapping directly on it.   

Sadly, I just got my 8GB Echo pen in the mail today and already had issues. I was recopying my notes in to a Dot notebook, and the last pages came out with extra lines everywhere :(. All of my pages had missing bits. I had to go back and trace over a lot of it. I figured I must not have pressed hard enough, but I really don't think so at this point.  I was also having issues with the ink (it was almost dried out and wouldn't write), so I swapped to the spare ink cartridge that came with the pen. I didn't drag the pen on the "chicken scratch" pages; there are no indentations on the paper, except for the text. I did the "red light" test from the suggested article too.... What do we do if its not the "red light"??