Knowledge Base and Forums/Knowledge Base/FAQs and Troubleshooters

80111 - Uninstalling Windows Livescribe Desktop and Livescribe Connect

Brian Kaliher
posted this on August 13, 2011 00:30

$Keywords$

remove,removing,un-install

$Keywords$

Issue / Question

80111 - How do I uninstall the Windows Livescribe Desktop and Livescribe Connect software? 


Solution / Answer

 

To remove Windows Livescribe Desktop and Livescribe Connect from your system:
 
1.       Close Livescribe Desktop if it is running.
2.       Close Connect if it is running (right-click on the Connect icon in the System Tray and select “Exit”).
3.       Go to “Start”.
4.       Select “Control Panel”.
5.       Windows 7 and Vista
From the Control Panel Home, under “Programs”, select “Uninstall a Program”. 
 
From Vista Classic View select “Programs and Features”.
 
Windows XP
Select “Add or Remove Programs”.
 
6.       From the list of programs select “Livescribe Connect” and select “Uninstall” (7 & Vista) / “Remove” (XP).
7.       From the list of programs select “Livescribe Desktop”, select “Uninstall” (7 & Vista) / “Remove” (XP), click “Next >” and then “Finish”.
8.       If you are uninstalling to troubleshoot a problem with Livescribe Desktop or Livescribe Connect, please follow the instructions in 201211 - Windows - Renaming the Connect data folder.
 
After renaming the Connect data folder you may also want to delete the “Livescribe” folders located below (these are not data folders). If you get permissions errors trying to delete these, restart your machine and try again. Note that the second “Livescribe” folder is normally removed during the un-install, so it may not be there to delete.
 
 
64-bit machines
C:\Program Files (x86)\Common Files\Livescribe
C:\Program Files (x86)\Livescribe
 
32-bit machines
C:\Program Files\Common Files\Livescribe
C:\Program Files\Livescribe
 
 
Windows Livescribe Desktop and Livescribe Connect have now been removed from your system.
 
To reinstall the software please access 80110 - How do I install Livescribe Desktop for Windows?
 
 
Topic is closed for comments